La relevancia de la voz en el proceso psicoterapéutico: Un estudio a dos voces

An investigation of the patients and their therapists' perspectives about the relevance of the voice in their psychotherapy is presented, emphasizing its subjective and relational effects. Six patients in a Family Health Center (CESFAM) at Santiago de Chile, diagnosed with depressive and/or anxious disorders were interviewed. Additionally, their psychotherapists were interviewed too. The material obtained was analyzed following the methodological procedures proposed by the Grounded Theory. As a result of these analyses yielded three explanatory phenomena: "Vocal qualities activating psychotherapeutic relevant physical/emotional states", "construction of the roles of patient and psychotherapist from certain vocal characteristics" and "dynamic vocal alternating states in the psychotherapeutic conversation". These results are discussed considering the voice as nonverbal dimension of the psychotherapy, their mutual regulation processes and the therapeutic change.